Robert Thompson was professional and guided us through the process of buying our new vehicle. Will continue to do business with Eide Ford.
Here’s the situation: My daughter’s 2006 Acura TL decided to call it quits, with the transmission giving out while she was attending college in Bismarck, ND. As a parent, I was devastated and unsure what to do. Should I spend $7,000 to fix the transmission only to risk uncovering more problems on this 18-year-old car? Or should I take my chances at a car dealership and face the sea of sharks ready to upsell me on a car with unnecessary bells and whistles like a pool, a charcoal grill, and wraparound TVs like an episode on pimp my ride I chose the pimp my ride route—and let me tell you, I was ready for battle. I had my renegotiation face on and was fully prepared to counter every number thrown my way. Enter Eric Harrison. He was my salesman, and let me just say—thank you, Chris Klein, for introducing me to him. Eric has only been in the car business for 1.5 years, but he’s a natural. No shark vibes whatsoever. He made my wife (a huge skeptic, by the way) and me drop all our defenses almost instantly. Eric treated us like family, and he wasn’t pushy at all. In fact, he handed us the keys and said, “Take the car out for the ENTIRE day!” I was blown away by his confidence and honesty. It was clear he genuinely believed in the car he was selling and wanted us to feel the same. So, we took the 2021 Toyota Camry SE for a spin—a righteous test drive, might I add. By the time we came back, we were ready to close the deal. And here’s the thing: Eric’s name was constantly being called over the intercom. This guy was BUSY, yet he never made us feel like just another customer. He treated us like we were his only priority. Honestly, I’m dubbing him “Mr. MVP.” Now, let’s talk about Jeremy Johnson, who handled the financing. Typically, once you get past the salesperson, it’s all about business. But not with Jeremy. He genuinely cares about people, and it shows. We sat down, and instead of diving straight into numbers, we talked about everything under the sun. His approach wasn’t just refreshing—it was reassuring. Jeremy made my wife and me feel completely at ease, and for the first time, I felt confident that my daughter was getting a safe, reliable, and trustworthy vehicle. I even wanted to jump over the desk and give him a hug, which is why he’s now affectionately called “Unc Jay.” Key takeaway: If you decide to do business with Eide Chrysler, go in with the right attitude. Be humble, be kind, and don’t expect entitlement. Trust me, that mindset will take you far, especially with folks like Jeremy and Eric. Bottom line: Eide Automotive has been around since 1974 for a reason. They operate with honesty, integrity, and a focus on making you feel like family, not just a number. If you’re in the market for the most reliable and affordable car, go see Mr. MVP Eric Harrison from the North for the car, and Unc Jay Jeremy Johnson from the South for the financing. They’ll treat you like family and make the process smoother than you ever imagined.
Happy is the most amazing car salesman I have ever worked with. We will not work with anyone but him.
Here's the situation: My daughter's 2006 Acura TL decided to call it quits, with the transmission giving out while she was attending college in Bismarck, ND. As a parent, I was devastated and unsure what to do. Should I spend $7,000 to fix the transmission only to risk uncovering more problems on this 18-year-old car? Or should I take my chances at a car dealership and face the sea of sharks ready to upsell me on a car with unnecessary bells and whistles like a pool, a charcoal grill, and wraparound TVs like an episode on pimp my ride I chose the pimp my ride route--and let me tell you, I was ready for battle. I had my renegotiation face on and was fully prepared to counter every number thrown my way. Enter Eric Harrison. He was my salesman, and let me just say--thank you, Chris Klein, for introducing me to him. Eric has only been in the car business for 1.5 years, but he's a natural. No shark vibes whatsoever. He made my wife (a huge skeptic, by the way) and me drop all our defenses almost instantly. Eric treated us like family, and he wasn't pushy at all. In fact, he handed us the keys and said, "Take the car out for the ENTIRE day!" I was blown away by his confidence and honesty. It was clear he genuinely believed in the car he was selling and wanted us to feel the same. So, we took the 2021 Toyota Camry SE for a spin--a righteous test drive, might I add. By the time we came back, we were ready to close the deal. And here's the thing: Eric's name was constantly being called over the intercom. This guy was BUSY, yet he never made us feel like just another customer. He treated us like we were his only priority. Honestly, I'm dubbing him "Mr. MVP." Now, let's talk about Jeremy Johnson, who handled the financing. Typically, once you get past the salesperson, it's all about business. But not with Jeremy. He genuinely cares about people, and it shows. We sat down, and instead of diving straight into numbers, we talked about everything under the sun. His approach wasn't just refreshing--it was reassuring. Jeremy made my wife and me feel completely at ease, and for the first time, I felt confident that my daughter was getting a safe, reliable, and trustworthy vehicle. I even wanted to jump over the desk and give him a hug, which is why he's now affectionately called "Unc Jay." Key takeaway: If you decide to do business with Eide Chrysler, go in with the right attitude. Be humble, be kind, and don't expect entitlement. Trust me, that mindset will take you far, especially with folks like Jeremy and Eric. Bottom line: Eide Automotive has been around since 1974 for a reason. They operate with honesty, integrity, and a focus on making you feel like family, not just a number. If you're in the market for the most reliable and affordable car, go see Mr. MVP Eric Harrison from the North for the car, and Unc Jay Jeremy Johnson from the South for the financing. They'll treat you like family and make the process smoother than you ever imagined.
Good customer care. Someone recommended the outlet from Dickinson who had got a from there and all she said was just what i experienced. Will sury recommend the outlet to someone else. Keep it up.
Sales staff was very friendly and knowledgeable. Great customer service experience. I will definitely go back when I need another vehicle.
I just leased my third vehicle through Eide. They make you feel so comfortable and explain things at a level to your understanding. Lewis was exceptionally great. He had a personality that made you feel welcome. He had a great knowledge of the process to expedite everything. If I lease another vehicle I will definitely go back there.
I had a recall that needed to be done on a vehicle that was purchased from another dealership and the people in the service department were excellent. It was a great experience that will definitely make me go there for my next new Ford purchase!
Keith was fantastic to work with as was all the staff. Dillion walked us through all our options and explained everything at every step. All had a great attention to detail which you don’t see very often these days. We will be back for sure and will promote Eide all day .
My oil pan has recently had to be rethreaded, and so the plug is a little bigger than normal causing some oil to drip after an oil change. I mentioned it to the service tech, and they took my F150 back to look at it. Tightened the plug, and then found a solution to an issue I’ve had for over a year where the truck sounds like rumble strips. I’ve taken it to multiple service departments and no one has figured it out, until Rodney. Thank you! It’s been a couple of days and no annoying noise! Will definitely come back.
Ty Kuntz, choose him as your new sales guy that will take care of you to the fullest! He is the only one out of four dealerships that kept up with me persistently. Actually the only one that called me and didn’t text. Thank you for a phenomenal experience. 12/10 customer service. Thank you again!
Just bought a new truck from Eide Ford! The team there was as good as good can be-my salesman Keith Hapip was friendly and courteous, the staff were very polite and helpful, and the 2024 F250 is awesome!! Drove over an hour to get there because I had heard that if you want good service that’s the place to be-thanks so much for making our trip worth the time and effort-we will be back the next time we need a new Ford vehicle! Thanks again!!
Another great experience with Eide Ford in Mandan. Steve, Deno, and the finance team make every deal seamless. I would recommend anyone who needs a new vehicle give them a call and they will take care of you.
Garin was a very kind and patient young man and made this deal possible. He did all that he could do to keep in contact with me, and update me with any changes and delays. He promised to keep me informed of good and bad, which there was no bad. I felt completely comfortable with his service and care. He did a great job at going through all the features of the vehicle and assisted my husband installing our two car seats and cleaned out our old expedition. Garin has wonderful customer service and I will refer anyone to him for business.
Walked in on a very busy Saturday and walked out with a new car. Justin and the team at Eide was very easy to work with and got me into a new car at the price I was looking for. I will definitely be continuing my business with them in the future.
Great experience. Time will tell if/when there needs to be any service in the future.
Very good! Very pleased with the service provided, will continue with Eide In the future.
Great experience very happy with my car purchase Alex was very helpful and friendly. Will buy here again in the future. Thanks!
We had a very good experience. Everyone was very friendly and helpful. We will highly recommend your business to anyone looking for a vehicle.
Thank you for your Service, it was very prompt and enjoyable experience with my service from Karleen I will recommend you to others. Thanks Again!
Chase was awesome to work with. Answered all my questions. He and Noah in financing went above and beyond for us. Definitely will come back again for more business!
Was such a wonderful experience! Everything worked out for us, and the dealership as a whole did everything they could to get us into a new vehicle! Will definitely be making more purchases with them.
Excellent buying experience! Justin was great to work with, and finance explained everything well. Will return again! (Even with a 4 hour drive)
I went in looking for a car in a specific price range with a specific range in monthly costs. We found a vehicle they answered all questions we had and gave us a lot of info on the car and its history of owners. I appreciated the kinda and friendly attitudes they brought too the table with willingness too help me get the car I wanted in the areas I could afford and it only took them 24 hours and they got a bank will to do it.
Sales staff and management office were professional and honest. Happy with transaction and will gladly recommend.
The people working at this dealer, specifically Dre in sales and Jeremy in Finance were some of the best I have worked with. I maybe spent too much time shopping for a new family vehicle but I knew what I wanted and what my budget was. Most dealers wanted to play the waiting game and see if I would bend to their prices, but not these guys. These guys were very easy to talk to, not pushy and made finding a middle ground on a deal easy. Communication was amazing for being an out of state buyer and Dre was super responsive. Thank you guys for making my first true buying experience from a dealer an awesome one. Also thank you for finding me a better deal on transport that also helped with bringing my total cost down. Will definitely be coming back in the future when we need to upgrade one of our vehicles.
Fantastic customer service!! Price was fair on my new truck. Will definitely be back at Eide for my next purchase.
My daughter and I received amazing service from the team at Eide Ford. They were great on getting us the best price possible and making the financing process so easy and way better then what the banks were offering. I will definitely go back when I need another vehicle.
My husband and I made our second purchase here with Peyton! We really enjoy doing business with him. Will be back in the future!
Peyton the Flasher legend did an amazing job with helping me get into the perfect vehicle. I will never shop anywhere else!
Eide Chrysler in mandan is the perfect and most trust-worthy car lot that goes over and beyond for their customers. I have bought an infiniti gx56 from them, they spent countless hours makkng sure my car had ran better than before. Going over and beyond is the key and they have done that for me. I am a forever loyal customer to this car lot, when you come in ask for eric or chris and tell them that Zach sent you. Every employee at this car lot is trustworthy and will go beyond the distance to help you without any hassle. This id a hassle free car lot with the prestige level customer care. This is the place to get great deals and excellent performing vehicles without the stress. They offer free coffee, free water and snacks while you wait for your car to be done. The hospitality of their customer care reps will make you feel at ease and at home, Eide Chrysler you have my loyalty forever. - Zach
Customer service was fantastic. These guys will go above and beyond for you!
My wife's and my experience with Eide Ford Mandan was second to non today. The pickup that were wanting to buy had just gotten there and was in inspection and detail dept. Being from Jamestown I figured if I struck a deal I would be returning Saturday to pick up the pickup. Well hats off to Eide Ford of Mandan and all of their staff as we got a deal done and they git the pickup inspected and detailed in time for us to drive it home tonight. We will definitely go back to Eide Ford of Mandan when we are shopping for another vehicle. Jim and Deb Hagerott
Excellent to work with and made the purchasing process super easy. 10 out of 10 will buy from here again.
I went into Eide with no expectations to successfully trade-in a vehicle I had been wanting to for years due to decreased value. After a a day of test driving, my brother and I both ended leasing brand new vehicles and I received a great trade-in value. We were provided great customer service and knowledge about every vehicle we test drove from both Frank and Justin. From the sales guys to the new car manager to the finance guys, everyone was very helpful, attentive, and made sure we got the best deal possible. We were beyond impressed and will be back to re-lease in the coming years.
My experience buying from Eide in Bismarck was absolutely the very best I have ever had. I was treated like I was their most important customer. They truly take care of you every step of the way. I will recommend them to everyone because they make car buying easy, and stress free. They make other dealerships look like amateurs. If you are from out of town, trust me... they are worth the drive. ??
Quick easy friendly. I will bring my car there when it time to be done to one vehicle again. This will be a great vehicle to get me through another crazy winter here it comes.
Highly Suggest working with Eide when looking for a new car. Brandon was great help throughout the whole process. Between helping us find a car for my sister to helping my husband and I trade in for a new one a couple weeks later!! We will definitely be back again!!
The salesman was friendly. When we are ready to get another vehicle we will go there and again.
Excellent service & great employees everyone was very knowledgeable answering every question professionally & very detailed , nice & respectful ! I recommend them & will return for future business ! Mark
Recently came in with a trade in. Entered the details of the trade with help of the website. Justin H contacted me right away. We set up a time and walked in and drove out with a new/used car for my daughter. We got a fair price for both the trade in and the new/used jeep. No pressure super easy experience. Will be back for more vehicles. Highly recommend this dealership.
Very professional, my salesman was Happy he will continue to be my car point of contact. Ive bought 2 cars from him now and both times he took good care of me.
Went in to get a new lease for the 3rd time and Jorden was so amazing to work with! Their finance team has been such a pleasure with all three leases and I will be back!
Carson Good is highly recommended, excellent salesman, personable, family oriented guy. Top notch, I will purchased from him again. Jeremy Johnson went above and beyond to get the best deals. Top notch team and made the experience easy.
Amazing customer service and sales!! They were all great to deal with and will highly recommend all our friends and family!
Amazing customer service and sales!! They were all great to deal with and will highly recommend all our friends and family!
Happy was very helpful and answered every question I had, and even some I didn’t think of. Super nice, not pushy, will look here in the future!
It was awesome working with Peyton and Jaden, they will get you the results you want in a timely manner and were very friendly. 10/10 experience all around. They will be getting my business again in the future.
Worked with a guy called Emmitt Brooks. His patience is out of this world. He is knowledgeable and knows what he is doing. He is polite and professional. I knew nothing about cars, but feel like i could sell cars now with the knowledge i got from Eide ford. Their prices are affordable. Will definitely go back there and ofcourse recommend others to .
I already had an idea of what I wanted. The car was perfectly maintained, Representatives help me super fast, I had it test driven washed and purchased entirely within an hour and a half. The service was at a level of excellence to which should I need to buy another vehicle I will return here.
These guys were amazing! Brandon was out sales men and he was super helpful and on top of everything. Any question I had he had a response or found out for us. Jayden was our finance guy and he explained everything sooo well. We live in idaho and will now go back just for them!
Very friendly and knowledgeable. Not pushy and they got us in and out in no time! Will buy from here again! Thanks for a great buying experience! Dre was amazing and so was Josie! A+++
Happy was very helpful and answered every question I had, and even some I didn’t think of. Super nice, not pushy, will look here in the future!
It was awesome working with Peyton and Jaden, they will get you the results you want in a timely manner and were very friendly. 10/10 experience all around. They will be getting my business again in the future.
Worked with a guy called Emmitt Brooks. His patience is out of this world. He is knowledgeable and knows what he is doing. He is polite and professional. I knew nothing about cars, but feel like i could sell cars now with the knowledge i got from Eide ford. Their prices are affordable. Will definitely go back there and ofcourse recommend others to .
I already had an idea of what I wanted. The car was perfectly maintained, Representatives help me super fast, I had it test driven washed and purchased entirely within an hour and a half. The service was at a level of excellence to which should I need to buy another vehicle I will return here. ????????????
These guys were amazing! Brandon was out sales men and he was super helpful and on top of everything. Any question I had he had a response or found out for us. Jayden was our finance guy and he explained everything sooo well. We live in idaho and will now go back just for them!
Justin & the team made my buying experience efficient and direct. Two qualities I highly appreciate. I will surely be going there first the next time I’m in need of a vehicle.
Dre is a superb salesman. It doesn’t matter if you’re buying a $80,000 truck… or a $5,000 car… He will treat you with the same service and respect. Jeremy in finance is very professional and will go above and beyond to help! This was the third vehicle that I have purchased from Eide Chrysler in the last 4 years, and I have never had a bad experience. I highly recommend Eide Chrysler!
I really enjoyed my interaction with Keith and everyone else over at Eide Ford. They made buying a new car easy and I will definitely be going back again when I'm ready to purchase my next vehicle.
I really enjoyed my interaction with Keith and everyone else over at Eide Ford. They made buying a new car easy and I will definitely be going back again when I'm ready to purchase my next vehicle.
Dre was awesome! He made the car buying experience so easy for me. Will definitely buy from him again
Great service! Will definitely be back when it’s time for a new pickup
We received top notch service when we purchased our vehicle. No hassles at all. It was fast and easy. Cody and Mason were the best to work with and will do it again. Recommended them 110%.
Talked to Chase on the phone about a pickup. Chase sent me extra pictures of the vehicle and told me everything he knew was wrong with it. Went in the next day. I met Chase and he took me for a test drive. The haggle process was short and sweet. Everyone was very helpful! Will be purchasing again from Eide when the time comes!!!!
This is the second vehicle I have purchased from Eide Chrysler, and they have been top notch to deal with. They listened to what I wanted in a vehicle and what I was willing to pay for payments and worked to make that happen. I will definitely be doing business with them again in the future and will recommend them.
Fantastic customer service! Worked with me to find the right vehicle and very transparent through the purchasing process. The whole team was helpful! Will certainly refer others to use them.
I don't know where to start with my Happiness! Eide Ford, has such a wide variety, and if you want a particular kind of vehicle, this is the place to go. My husband and I were looking for a truck to haul a food trailer. It took one call to this excellent salesman named Happy!, he and the financial dept went above and beyond to help us start our dream. They put us in. 2021 Chevy Silverado crew cab, z71, low Miles, great price, and tons of fabulous warranties for our truck and a great trade in orice on our vehicle. .If you need a vehicle, please go see these guys. They will not let you down. I'm the happiest wife, thanks to eide Ford.
I don't know where to start with my Happiness! Eide Ford, has such a wide variety, and if you want a particular kind of vehicle, this is the place to go. My husband and I were looking for a truck to haul a food trailer. It took one call to this excellent salesman named Happy!, he and the financial dept went above and beyond to help us start our dream. They put us in. 2021 Chevy Silverado crew cab, z71, low Miles, great price, and tons of fabulous warranties for our truck and a great trade in orice on our vehicle. .If you need a vehicle, please go see these guys. They will not let you down. I'm the happiest wife, thanks to eide Ford.
Handled business like they were there for us. The old school customer service and appreciation that we all miss and some will never know. Will be repeat customers.
Awesome place to purchase a vehicle or get any service work done! Everyone is super friendly and will go out or their way to make sure you get taken care of!
Awesome place to purchase a vehicle or get any service work done! Everyone is super friendly and will go out or their way to make sure you get taken care of!
The people involved here were totally willing to go out of their way to help in every aspect of the sale. The whole place worked like a well oiled machine making the transaction a totally enjoyable experience. I will definitely be recommending them to anyone wanting to purchase a vehicle.
WOW! Jeremy J went above and beyond to make this the best and easiest experience that I have ever had a dealership. He was professional and easy to talk to, he explained everything throughly and let me ask all of my questions. I cannot recommend him enough! We will continue going to Jeremy and Eide without a doubt after today!
Quick and painless. They are very helpful. Definitely will go here again!
Wonderful service, our 3rd vehicle from them, and will return again. They value customers and are very professional and experienced! Couldn’t ask for more.
All was good, Peyton was a good find for you guys he will make a fantastic salesman!
All was good, Peyton was a good find for you guys he will make a fantastic salesman!
Everyone was amazing from the person that answered the phone, salesman Matt, finance group everyone was helpful, friendly and kind. It was a very wonderful experience to purchase my new vehicle , and when I need another I will be back!!
This was my first transaction with Eide and I will definitely be a return customer.
dylan and jeremy were THE BEST i have ever dealt with. They made sure everything was taken care of so that I could get into my car the very next day. I love these guys and will most def refer any and all business i have their way…Thank you guys so much
Will Wright was great at returning my call, and getting me in to resolve my issue. Much more personal at the Mandan location than my 22+ years at Bismarck Eide ford service
Great customer service! Very very friendly staff. Got me in and out quick! Will be back for my next service soon!
Bought a new 2023 Kia K5 for my daughter, The staff was easy to work with. Great place will recommend to others.
WOW! Will W. in the body shop is truly AMAZING! He fixed a significant noise issue on our new transit that was converted to a camper van in Colorado. The dealers there said nothing could be done. Will had it diagnosed and fixed in less than 30 minutes and it now it is as quiet as new vehicle should be. I was going to sell it because it was so annoying. Thanks to Will, we will have many fun adventures in our camper van!! You are THE BEST!
I will return back here there mechanic's are awesome I took my truck to two other places and said nothing is wrong with it and had bill Barth ford look at it at 8am and by 10 am they called me and told me it was fix....